Click image for full floor plan
ACUTRACE is a dynamic Irish company in the Energy Technology sector. We have developed software and hardware solutions for energy measurement and lighting control systems in Commercial and Industrial buildings.
Our software is developed and written in Ireland and we launched the Acutrace MVAC software at the Energy Show in March 2015. There are 4 complimentary areas to our business, Energy Measurement, Intelligent Lighting Control, Systems Integration, Service Support and Training.
EM3 have been working in industrial energy efficiency since 2006. We have 35 Full time Energy Experts (engineers, scientists, data analysts, researchers, business and finance) proudly based in the town of Charleville, Co. Cork, Ireland. We are active internationally, divining, implementing, monitoring and verifying energy saving initiatives globally. We offer a full suite of energy management and sustainability services to Industrial clients, based on our years of experience in the energy sector and our exceptionally strong mechanical, process & utility expertise. We operate to the principles of ISO50001 (Energy Management), ISO50002 (Energy Audits) and we are certified to ISO9001 Quality Standards.
The Association of Energy Engineers® (AEE®), founded in 1977 by Albert Thumann, is a nonprofit professional society of over 18,000 members in more than 100 countries. The mission of AEE is “to promote the scientific and educational interests of those engaged in the energy industry and to foster action for Sustainable Development.”
AEE offers a full array of informational outreach programs including seminars (live and online), conferences, journals, books, and certification programs. AEE’s network of over 100 local chapters meets regularly to discuss regional issues. AEE’s roster of Corporate Members is a veritable “who’s who” from the commercial, industrial, institutional, governmental, energy services, and utility sectors.
The AEE Energy Insight is a high-quality online newsletter that focuses on the accomplishment of the Association and its members. AEE publishes three technical journals: International Journal of Energy Management and International Journal of Strategic Energy and Environmental Planning complimentary to all AEE members, and Alternative Energy and Distributed Generation Journal, complimentary to those AEE members who are also members of the Cogeneration & Distributed Generation Institute (CI) or Alternative & Renewable Development Institute (AREDI).
The Foundation of the Association of Energy Engineers is a nonprofit organisation that is dedicated to furthering education in energy and management. To date, the Foundation has awarded over $1 million in scholarships for use by outstanding students.
Business Solutions magazine has established itself as a valuable source of news and information for senior management within business in Ireland. Over 6,000 key decision makers within both the public and private sector rely on Business Solutions to provide them with the latest trends and technologies, outsourcing options, design & build, managed services and data centre or large computer room management. Business Solutions informs IT Directors, MD’s and CEO’s up to date with all the important changes, challenges and developments within cloud computing, managed services and data centre’s within Ireland.
Business Solutions magazine is an editorially independent publication written by an editorial team with years of experience in this sector. The publication is written by acknowledged experts in their fields and provides IT Directors, MD’s & CEO’s with an insight into the latest technologies and services available within:
- Cloud Computing
- Managed Services
- Data Centre’s (Colocation)
- Small 2 Medium Server Rooms
For further details please visit: www.businesssolutionshub.com
Calor has been providing energy solutions in Ireland for over eighty years and offers a range of lower carbon energy options for off grid homes and businesses in Ireland. These include BioLPG, a new renewable form of LPG (Liquefied Petroleum Gas) which is identical in appearance and performance to conventional LPG. BioLPG is used in the same way as conventional LPG, and is transported and stored in the same tanks. However, it is 100% renewable, produced from a mix of sustainably-sourced renewable vegetable oils and waste materials and delivers savings of up to 90% in greenhouse gas emissions. Calor have also introduced LNG (Liquefied Natural Gas) as a lower carbon energy option for commercial transport and large off grid industrial energy users. For more information or to speak to a Calor energy consultant, visit calorgas.ie
Certification Europe was founded with the simple aim of providing a certification service which goes beyond simply ticking the boxes. We wanted to provide a service which went beyond the grey, unemotional check-list approach to auditing and inspection which has typified the industry for far too long. As a result, we have constantly endeavoured and will continue to strive to introduce new, cutting edge and innovative approaches to meet the needs of our clients.
Our innovation is not just bounded to the delivery of our service, as an organisation we have always sought to push the boundaries of certification by pioneering the certification of new standards in both the national and international marketplace.
We strive at all times to provide first class customer service and to go the extra mile in everything we do for our clients. We want to ensure that customers feel that through our work, our company has positively contributed to the success of their organisation in a positive and supporting way. Our aim is to give you an advantage over your competitors through your ISO training, certification and consistent implementation of management systems best practices.
CIBSE Certification Ltd is a Certification Body originally set up to certify the competence of a range of energy performance professionals such as Low Carbon Consultants, EPC assessors, and most recently ESOS Lead Assessors. Building on this energy performance expertise, and in support of ESOS related work, CIBSE Certification achieved UKAS accreditation for ISO 50001.
Although the personnel registers were mainly used by CIBSE members in the early years of the business with a focus on energy use in buildings, this has broadened over time as CIBSE Certification’s reputation for maintaining the competence of people on their registers is increasingly recognised by clients. Similarly, the ISO 50001 certification work is now being taken up by customers across a range of industries. To support customers with multiple Management Systems certification requirements, CIBSE Certification are working to gain accreditation for some of the commonly integrated standards. To date they have added ISO 9001 and their ISO 14001 application is well advanced.
CIM creates innovative building analytics software that helps operate large buildings at their peak performance. Our award-winning PEAK platform integrates building intelligence,
machine learning and technical engineering support to improve efficiency, sustainability and
comfort across property portfolios.
Our customers include large real estate investment trusts, superannuation funds, government and property portfolio owners and operators. They manage large buildings—shopping centres, airports, museums, hospitals, universities and commercial offices—which play a crucial role in the community and involve thousands of stakeholders, yet are complex to operate.
PEAK makes better use of existing building data to help customers optimise operational efficiency and sustainability in a way that is smart, simple and transparent.
Clearpower Ltd are a leading renewable energy company (renewables division of DCC plc and Flogas Ireland).
Want to make the switch to biomass for heating from oil or gas and reduce your carbon footprint and generate an extra revenue stream for your business?
Talk to Clearpower today about the new Support Scheme for Renewable Heat (SSRH) and how it could generate up to €900k for you business over the 15 years of the scheme.
Contact firstname.lastname@example.org | email@example.com | 01 462500 | 085 871 7030 | www.clearpower.ie
We offer the following services to our clients;
• Biomass Boiler Installation – Turnkey Solutions
• SSRH application submission
• Tailored Maintenance Packages – Biomass Boilers
• Biomass Supply – Woodchip and Wood-Pellets – WFQA Certified
• Solar PV – Ground & Roof Mounted Installations
• Energy Consultation Services including Energy Audits and Feasibility Studies
• Solid Fuel – Seasoned Firewood & Wood Briquettes
• We are ISO 9001, 14001 and 45001 Accredited
Codema is Dublin’s Energy Agency and aims to accelerate Dublin’s low-carbon transition through innovative, local-level energy and climate change policy, planning and projects, in order to mitigate the effects of climate change and improve the lives of citizens.
We aim to achieve this by:
– Working with the four Dublin Local Authorities in leading and influencing the low-carbon transition
– Making innovative energy projects mainstream with wide-scale impact
– Influencing national and European policy through our on-the-ground knowledge of best practice models in Europe
– Supporting networks of communities in developing a low-carbon energy model
– Identify and champion best-practice, low-carbon transport and building solutions
For further information, please visit www.codema.ie
Cooling Towers and Accessories (Ireland) Ltd is Ireland’s leading provider for sales, maintenance, refurbishment and service of all cooling tower equipment and supplies. With over 25 years of experience in the industry we offer the best advice for engineering design companies and end users for industrial, power and HVAC commercial markets. We deliver solutions covering the design, procurement, operation and maintenance of all aspects of the cooling process.
Digren Energy Management was established in 2012 delivering energy management and procurement services to commercial customers. We provide a comprehensive range of energy management services – auditing, monitoring, analysis, procurement and energy services.
We publish independent price assessments for matured and emerging natural gas markets, as well as in-depth analysis on price drivers. We access the latest robust price assessments. We assess price drivers and fluctuations. Support client contracts and negotiations by showing our findings. We respond quickly to market changes with our in house trading and market intelligence.
We provide turnkey energy reduction projects and funding solutions. We work throughout Ireland and the UK.
EECO2 is a leading global provider of researched, tested and proven engineered energy efficiency solutions for the pharmaceutical, biotech and other high-tech industries. Specialising in HVAC & associated systems.
Our team of experts have a wealth of experience in supporting organisations to substantially reduce energy and water consumption, along with associated greenhouse gas and CO2 emissions, whilst reducing costs and maintaining or improving industry compliance and safety. Our central skill as HVAC engineers, is to diagnose issues, recommend improvements and implement changes to complex existing HVAC systems.
We achieve this through close client collaboration and following consistent processes that include detailed risk assessments to ensure all client stakeholders are satisfied in a highly regulated sector. We have unique mixture of skills, services and products with an ethos of sharing our expertise, commitment to R&D and striving for rigorous quality of output while adapting to meet the varied needs of our customers. For more information, visit www.eeco2.com
Established in 1999, Energia Group is a leading Irish energy provider and infrastructure investor across Renewables, Flexible Generation and Customer Solutions (including the Internet of Things, Smart Grid and Customer Micro Generation). The Group, which is one of Irelands Top 50 businesses, has an annual turnover of €2 billion and is comprised of Energia and Power NI. With offices in Dublin, Belfast, Antrim and Omagh, the Group employs over 800 people and has to date invested over €1 billion in the energy market across the island of Ireland. Meeting the energy needs of over 763,000 homes and businesses across the island of Ireland, Energia Group currently supplies over 1.2 Gigawatts of green power to the market including electricity from 22 owned and invested wind farms on the island. The Group also operates two major gas fired power stations in North County Dublin.
The Group is currently commissioning its first Bioenergy Plant at Huntstown, North Dublin. This Plant is the largest plant on the island of Ireland and will process up to 90,000 tonnes of organic waste to generate 5MW of green electricity.
Environment & Energy Management is Ireland’s leading publication dedicated to every aspect of environmental management and energy efficiency at industrial, commercial and municipal levels. For over 11 years Environment & Energy Management has provided it’s growing readership (now 12,000) with analysis and insight into the latest technologies and services available within Ireland, while our editorial team focus heavily on investment, business profiles and the future of the energy sector in this country.
As a publication written by acknowledged experts in their fields, Environment & Energy Management is disseminated to a controlled and targeted readership of over 12,000 key decision makers in Central & Local Government, the Professional/Services Sector (including Environmental Consultants, Engineers, Laboratories, all Third Level and other training/research Organisations, the Legal Profession and Agencies specialising in environmental protection and energy efficiency) – and, with particular attention to Small & Medium Enterprises, all sectors of Irish industry as follows: Food & Beverage; Pharmaceutical; Chemical; Medical; Electronics; Plastics; Packaging; Motor & Transport; Finance & Insurance; Textiles; Agriculture and Tourism. For further details visit: www.eandemanagement.com
Ermen Systems will be exhibiting a range of innovative products and systems that contribute to Lean Construction, in the areas of Energy, Water and Environment.
- Water: Corrosion and Limescale solutions through Non Chemical technologies
- Pollution: Spill Containment and Pollution control utilising Solar technology
- Pipe Systems: Bio-degradable, Toxin free polymers with extremely low smoke emissions and reduced labour
- Energy: HVAC and Lighting
At ESB, we believe in a Brighter Future…
We believe that electricity is an enabler of societal and economic well-being and that every citizen should have access to secure, sustainable and affordable electricity supplies.
Since our establishment in 1927, we have worked to bring light and energy to the people of Ireland, allowing individuals and communities to fulfil their potential in whatever walk of life they are in.
Today, we continue to drive progress and change, constantly innovating and evolving to stay relevant and reliable for the many people who depend on us.
For us, it’s not about short term gains. We are driven by a desire to put in place solutions today that will leave a positive legacy for generations to come.
We are harnessing all our resources for a brighter future, investing in our people and working collaboratively with partners to enhance the lives of our customers, drive economic progress and bring about a more sustainable future.
We strive to be a safety leader in our industry, a world-class operator, a good corporate citizen and an employer of a smart, committed and healthy workforce.
Failte Solar is the Irish brand in the manufacturing of photovoltaic crystalline solar modules and the related modules. We have the best production unit that helps us in delivering the best and up-to-date products in the industry. Having been into the business, we know exactly what it needs to match the needs of our customers in terms of quality and commitment. Our products are used in various commercial, residential and industrial setups all over the country and abroad as well.
Failte Solar is committed to providing the highest levels of quality and reliability in our products and treating our customers with the utmost professionalism. Together, we are working to increase the practical adoption of PV solar energy worldwide.
Failte Solar in conjunction with world-leading manufactures of solar energy products has the experience, knowledge, research, and resources to lead the market in the solar energy sector in the world.
Whether you’re a big or small business, in a busy urban environment or a remote rural location, Flogas has the right solution for you. We supply LPG and Natural Gas across both ROI and NI , in ROI we now also supply Electricity to businesses.
GEM-Utilities Ltd specialise in providing proven and commercially viable technology and services to reduce carbon emissions and energy usage for private and public organisations.
We are led by a professional team with combined 25 years experience in energy, environmental science, accountancy, legal, marketing and technology sectors.
We pride ourselves in delivering nationwide project management and installation.
GMS Insulations – Stand #I01
Having spent a number of years working in the construction Industry with timber frame manufacturer Century Homes Gerry Sheridan identified a gap in the market for an insulation product that would provide high levels of insulation combined with air tightness in one application. Conventional insulations were not capable of doing this and had a detrimental effect on an otherwise good product.
In 2001 Gerry embarked on a research mission to find a suitable product and his investigations led him to Canada and the USA where expandable foam applications were popular for a number of years. “I found there was at that time approx 45 different manufactures of foam all making various claims about their product” says Gerry.
Having conducted a full and thorough research programme the name Icynene kept coming up as the leading product that ticked all the boxes in terms of quality, consistency, creditable green qualities, technical support and back up. Following further investigations GMS Insulations Ltd was started by Majella and Gerry Sheridan in 2005 and became the distributor for Icynene; this has proven to be the correct decision says Sheridan.
Since then GMS has developed a network of accredited contractors in Ireland and the UK and Icynene has achieved BDA, BBA and ETA approvals and certifications together with a host of other approvals and recommendations. “We have seen countless examples over the years as to why we made the correct decision as Icynene has surpassed all other products on the market in terms of quality, performance, technical back-up and support in conjunction with innovation and research and development” says Sheridan.
In these challenging times we now look forward to a more positive future in conjunction with Icynene and the benefits it can bring to the customer.
Ian Boylan is the originator behind the idea. Ian has worked with energy management systems since the early days of IS393 and EN16001 and the first version of ISO 50001.
Even before 50001 had been written he had produced his minor thesis at University College Cork, under the taught masters on Sustainable Energy titled, “Energy Management Standards, Energy saving or Bureaucracy” This gives
an insight to Ian’s mind-set – don’t do something that does not add value.
In the early days of Energy Management Standards, Ian began doing some work with Certification Europe as a Technical Assessor – assisting the “management system” auditors to assess the effectiveness of energy management systems, concentrating primarily on the “technical” component of the management system, working primarily with Dr. John Ryan as a very effective assessment team.
Over time this has led to Ian becoming expert in the ISO 50001 world,
undertaking ISO 50001 audits as a lead assessor for Certification Bodies, delivering ISO 50001 training and sitting on the ISO committee responsible for ISO energy standards.
From the early days Ian recognised the many common flaws that people had with implementing energy management systems and running energy management systems and believed that these essentially fell under a number of different categories.
To Ian it always made logical sense to “build” systems and structures that made an energy manager’s job easier to do. One thing always stuck in his mind – a comment by a client of his in relation to energy management systems – “my job is to make the meter turn slower, not to write documentation about how to make the meter turn slower”.
Ian set out with an intention in mind, to develop a software system to overcome the shortfalls that he had seen in so many systems and organisations.
Approaching this a number of different times, where any potential partner seemed to approach it from the perspective of “we have a piece of
software that does 90% of what you want and we just need a few small modifications” made it clear in Ian’s mind that he either had to give up, or find someone to do it with directly.
SmartWater.ie is an initiative of the Large Water Users CoP and Central Solutions, the focus of which is to provide support and assistance to firms across all sectors to address corporate water stewardship in their operations. The main components of the programme are:-
• The Large Water Users Community of Practice, a forum for exchanging new ideas around corporate water stewardship
• A suite of innovative supports and tools to help firms reduce their water use and address water related risks at their sites
• Access to grant-aided Water Stewardship training subsidised by Skillnet and the Department of Education
• Assistance in addressing financial, reputational, regulatory and operational water challenges
• Up to date information and member focused quarterly meetings
The Large Water Users Community of Practice (CoP) has a membership of over 200 of the largest production and service facilities across Ireland along with key national stakeholders and development agencies with a focus on addressing the challenges of sustainable water management at their sites.
For more information and to join the Large Water Users Community of Practice, please visit: www.smartwater.ie.
WHO WE ARE… Lean Construction Ireland is an all-island, independent, and voluntary not-for-profit association whose members passionately believe that Lean Thinking & Practices can enable and sustain enhanced effectiveness, efficiency, productivity, and profitability for the Irish Construction Sector, Clients, and Supply Chain.
WHAT WE DO… Lean Construction Ireland leads a community of learning and practice that promotes the application of Lean Thinking & Practices throughout the Irish Architecture, Engineering, Construction (AEC) sector so as to realise value-add for all stakeholders in the value chain. It supports the free and open exchange of knowledge, information, and experiences around good practices and case studies. It also supports ongoing research into Lean practices nationally and globally, their application to AEC, and their sharing with the wider Lean Construction Ireland Community. It is aligned to LCI USA.
CORE VALUES… Collaboration. Leadership. Teamwork. Commitment. Knowledge. Innovation. Integrity.
Local Power Ltd. helps businesses, farms and homes reduce their energy costs and carbon emissions and we look forward to welcoming visitors to The Energy Conference & Expo. We install smart Solar PV and Battery storage systems to generate renewable energy for self-consumption and export to the grid. We also install smart building technologies that help property owners take control to reduce their energy usage and maintenance costs. One of our most recent smart building installs reduced energy consumption in the building by almost 15% and provided valuable soft savings by way of much better control and lower maintenance costs. Local Power Ltd. promotes quality technology and in its premium range, it offers Solarwatt PV panels and battery storage technology. Solarwatt glass PV panels and battery storage are manufactured in Germany. Uniquely, their PV panels come with a 30 year product and a 30 year performance warranty based on a maximum annual degradation of 0.345%. Their matrix battery storage system is modular and comes with a 10 year unlimited cycle warranty with 100% charge to discharge and the highest safety and response times in the market place.
Photonomi Group is a world leading nanoscience and semiconductor intellectual property (IP) ecosystem in FEW Science Technologies, (Food, Energy & Water). Our company’s develop breakthrough technology applications to help solve future FEW resource and sustainability challenges. Headquartered in Jersey in the Channel Islands, Photonomi has offices around the world, including the mudP1E labs in Ireland, Uk and Germany. We operate with a strong social responsibility mandate in our investments. Our social objectives and our commercial objectives are equally as important.
Powerpoint Engineering is your one stop shop for all Electrical Test, Monitoring & Safety related products, services & training. With an ever increasing duty on employers to ensure the safety & welfare of people at work, we offer expert technical advice, quality products & customised solutions to meet your requirements.
Supplying the market since 1996, we are industry experts in the provision of Power Quality & Energy Monitoring Solutions, Substation Safety Equipment, Lockout Tagout Equipment, Arc Flash PPE, Substation Test Equipment, Cable Jointing & Tooling, Cable Testing & Fault Location, Electrical Test Instruments,PAT Testers,Thermal Imaging Cameras and Calibration & Repair.
We also provide various specialist electrical services including Power Quality Monitoring Surveys,Energy Monitoring Surveys,Energy Metering System,Partial Discharge Surveys,Insulating Oil Analysis,LOTO Customisation,Thermal Imaging Surveys & Cable Fault Location.
As a Registered Training Provider with Engineers Ireland, we are the main providers in Ireland for certified Thermal Imaging Training,PAT Training,Lockout Tagout Safety Training,Arc Flash PPE Training & Electrical Appreciation Training.
PV Green Energy Savings for Photovoltaic Solar Panels
We are a new & innovative PV company based in Drogheda on the east coast of Ireland and we are proud to bring High Quality PV Technology (Photovoltaics) to Ireland at truly affordable prices.
PV technology uses solar radiation to generate electricity for your home, farm or business, generating cheap, clean, renewable electricity to use for all purposes even to heat hot water.
PV panels and modules can generate electricity for your whole house, business or farm so whether you’re using a dishwasher or an industrial printer, you can now generate a significant proportion of electricity yourself, with renewable power at your fingertips.
Contact us today for a free survey to see if your home or premises is suitable for an installation from leading suppliers.
ResourceKraft specialises in technology-driven end-to-end solutions, designed to assist organisations transform their approach to energy management and turn energy data into business opportunities.
Unlocking the vast quantities of latent Grid-Edge flexibility to support distributed energy production is perhaps the biggest future innovation to electricity markets. Smart M Power Co. (MPOWER) is a dedicated Energy Community Utility having developed an innovative solution based on a new concept: ‘disturbance-neutral communities’. Such communities respond autonomously, i.e. with minimal or no interaction with the DSO, to disturbances from production hosted by that community. These Positive Energy Districts (PEDs) combine flexible prosumers to create regulated Disturbance Neutral ‘Community Grids’, with minimal disruption to DSOs. Community Grids are operated by Community System Operators (MPOWER & co). Powered by Digital & Cloud Technology, organised prosumers implement dynamic, local markets, integrated by advanced intelligent controls, spanning energy sources, in fully inter-connected Community Grid systems. MPOWER enables more electricity to be produced, or recycled, within Positive Energy Districts (energy communities) without disturbing the reliable, secure and economic distribution of energy while accelerating the Energy Transition towards a Zero Carbon Energy Future.
SQT is a training partner rather than a provider of courses. We seek to make a significant and measurable contribution to the organisations we work with. For 30 years we have brought the latest thinking, the leading techniques and the most accomplished industry trainers into ambitious organisations, large and small, throughout Ireland, the UK and Europe.
Learn From Leaders
All our tutors are hand-picked, experienced, industry experts so clients can learn from leaders. Our expert Environment and Energy tutors come from diverse sectors as these issues affect every industry, organisation, community and person. They will guide you through legislation, implementation, compliance and beyond in a way that is clear and deeply practical. Their technical knowledge is supported by practical, real world experience that makes a tangible difference to daily problems faced in industry.
SEAI is Ireland’s national sustainable energy authority. We work with householders, businesses, communities and government to create a cleaner energy future. Discover our vision, values, and strategy.
Our vision is for Ireland’s energy to be sustainable, secure, affordable, and clean. To achieve this, Ireland must use less energy, move to clean energy, and innovate to create new solutions to meet our energy needs. Leading the transition to smarter and more sustainable energy activities is central to what we do.
Why sustainable energy?
Sustainable energy improves people’s lives, brings comfort and convenience, and addresses environmental challenges. It is also beneficial to our economy, creating and protecting jobs. Our role is to help homes, businesses, communities, and industry to be more energy efficient. We also support the development of clean energy technologies.
Symphony Energy has its roots in mechanical and electrical engineering consultancy design. Its founders were instrumental in project development design that won national energy sustainability awards. Over time their engineering concepts grew in performance and sophistication. In order to unleash the full energy savings benefit behind these concepts, the founders sought to incorporate the algorithm development and subsequent PLC programming into their design remit.
Vivid Edge delivers Energy Efficiency As a Service.
We help large organisations accelerate their climate action plans through energy efficiency.
We help large energy users:
– dramatically REDUCE energy consumption
– to UPGRADE energy-using assets
– to achieve your SUSTAINABILITY goals
– to tap into lost SAVINGS
– to FAST TRACK your energy infrastructure plans
– to fund upgrades without using your capital
Our customers can accelerate projects and reduce their carbon footprint while saving costs and improving operational resilience and employee wellness.
We use our capital and expertise to upgrade offices, data centres and processing facilities with the latest most energy-efficient equipment such as heating, cooling, lighting and controls systems.
We take the risks of ownership and charge a fixed monthly service fee, which is more than covered by energy savings otherwise lost.
We are looking forward to meeting you on AEE Energy Europe Conference!
WEW Engineering Ltd – Water, Energy, Wastewater is a specialist Consulting Engineering design and management firm focused on sustainable, energy-efficient water and wastewater treatment, including waste-to-energy projects, both industrial and municipal. Our highly professional team comprises of specialist Water Chemists, Chartered Engineers, Master Planners, Field Specialists, and 3D CAD Designers. In-house water engineering specialities include chemistry and process design, with integrated mechanical electrical instrumentation and automation engineering services.
Please click here for full Sponsorship information pack.